Things to do:

• Assure them it is not their fault
• Suggest they talk to someone
• Assure them that they are not alone
• Be sensitive of their need for privacy
• Stay calm and be patient
• Offer to go with them to report the incident
• Use active listening skills

Things to avoid:

• Avoid asking questions out of curiosity
• Try not to express shock, disgust, anger, or judgment
• Do not press for details
• Do not minimize, deny, or blame them
• Try not to touch them without their permission
• Do not put word in their mouth or tell them how they are feeling
• Do not make decisions for them
• Avoid making promises or guarantees (“you’re going, to be fine,” or “your family will be supportive”)

For more tips on how to respond to a survivor, visit RAINN.